Industry: Private

Employment Type: Part Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United States

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Full Job Description

Job Opportunity: SkipTheDishes Customer Service Job

Are you passionate about customer service and eager to be part of a dynamic team? SkipTheDishes is looking for dedicated individuals to join us in delivering exceptional support to our customers as part of our customer service team. If you are a proactive problem solver with a positive attitude and strong communication skills, we want to hear from you!

About Us

SkipTheDishes is Canada’s largest food delivery network, connecting thousands of restaurants with customers across the country. We pride ourselves on our commitment to providing an exceptional delivery experience. Our customer service team plays a crucial role in making sure our users receive the best support possible during their online ordering journey.

Position Overview

The SkipTheDishes customer service job offers you an opportunity to assist customers with their food delivery needs. From handling inquiries to resolving issues, you’ll be the voice of our company and help create a positive experience for our customers.

Key Responsibilities

• Provide outstanding customer service via phone, email, and chat.
• Assist customers in placing orders and navigating the mobile app.
• Resolve any concerns or inquiries in a timely and effective manner.
• Collaborate with restaurants and delivery partners to ensure customer satisfaction.
• Document interactions and maintain accurate records.
• Keep up to date with company policies, products, and promotions.

What We Offer

At SkipTheDishes, we value our employees and believe that a happy team leads to happy customers. Here are some benefits that we provide:

• Competitive salary with performance-based incentives.
• Health and dental benefits after a three-month probation period.
• Flexible work schedules to fit your lifestyle, including remote work options.
• Comprehensive training and ongoing development opportunities.
• Employee discounts and perks from our partner restaurants.

We Are Looking For Candidates Who:

• Have excellent verbal and written communication skills.
• Possess strong problem-solving capabilities.
• Demonstrate a passion for providing exceptional customer service.
• Can work well under pressure and handle multiple tasks simultaneously.
• Are comfortable using technology and have experience with customer service software.
• Have prior experience in customer service or related fields (preferred but not mandatory).

Qualifications

• High school diploma or equivalent; post-secondary education is an asset.
• 1-2 years of experience in a customer service role.
• Fluency in English; additional languages are an asset.
• Ability to work various shifts, including evenings and weekends.

How to Apply

If you are excited about joining a fast-paced environment and making a real impact on our customer service experience, we encourage you to apply on this page. At SkipTheDishes, we are committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds to join our growing team and help us shape the future of food delivery in Canada.

Join Us!

At SkipTheDishes, you will have the chance to grow your career in a supportive environment while delivering excellent service to our valued customers. We cannot wait to meet you!